BECAUSE EVERY INTERACTION COUNTS

Queue Less,
Smile More

The leading cloud-based, customer engagement platform
built to help you deliver on your mission

Request a Demo

Don’t settle for long lines, full lobbies, and missed appointments.

Customers
Employees
Managers
01/04

From Customer Complaints to Compliments, Imagine that.

  • Freedom to roam with real-time notifications & reminders.
  • Arrival time guidance using the latest Advanced AI.
  • Clear communication to stay informed throughout the visit.
02/04

From Lockdowns to Hurricanes, Be Ready for What's Next

  • Services can be converted from in-person to virtual in a moment's notice.
  • Callback and virtual capabilities allow your team to serve from anywhere.
  • Not just flexibility, but piece of mind.
03/04

Stop Stitching It Together and See the Complete Picture

  • All visit types (walk-ins, appointment, virtual, callback) in a unified engagement platform.
  • Birds-eye view of your entire operation in a single pane of glass.
  • Supercharge your existing tools with our proven API framework.
04/04

Ditch the Spreadsheets and Move to Insight

  • Monitor throughput and workflows in real-time.
  • Identify constraints and bottlenecks instantly.
  • Improve customer satisfaction scores with native survey capabilities.

From the public to the private sector, Qless is the go-to solution for organizations looking to level up their customer operations

Healthcare
Higher Education
DMV
Government
Explore All Industries

Don't take our word for it, hear what our customers are saying

QLess is a game-changer
With QLess we had a 20% increase in patient satisfaction attributed to shorter wait times. We have fundamentally changed how we deliver care – QLess is a game-changer.
Healthcare Organization
Chief Executive Officer
Dramatically improved the survey response rate.
Using QLess to deliver the customer experience survey dramatically improved the survey response rate. We now gather meaningful responses and data that we can use to identify procedural enhancements while improving customer service.
Doug Willis
Dean of Student Development | Collin College
QLess resulting in happier customers and staff.
QLess has helped address a frustrating situation resulting in happier customers and staff. The queuing platform has made it possible for thousands of people to avoid waiting in line each year.
Maria Petersen
Manager of Police Administration | Minneapolis-Saint Paul International Airport
QLess has been a game-changer for our shooting range.
QLess has transformed our customer’s experience by eliminating the number one source of frustration while increasing the number of people who use our lanes more than 50 percent. QLess has been a game-changer for our shooting range.
Dan Eldridge
Owner | Maxon Shooter’s Supplies & Indoor Range
QLess saved us more than $7MM annually.
QLess has allowed us to reduce average wait times to 9 minutes and improve our average processing times by 46% saving us more than $7MM annually.
Operations Project Leader
Multinational Chemical Company
QLess resulting in happier customers and staff.
QLess has helped address a frustrating situation resulting in happier customers and staff. The queuing platform has made it possible for thousands of people to avoid waiting in line each year.
Maria Petersen
Manager of Police Administration | Minneapolis-Saint Paul International Airport
QLess has been a game-changer for our shooting range.
QLess has transformed our customer’s experience by eliminating the number one source of frustration while increasing the number of people who use our lanes more than 50 percent. QLess has been a game-changer for our shooting range.
Dan Eldridge
Owner | Maxon Shooter’s Supplies & Indoor Range
QLess saved us more than $7MM annually.
QLess has allowed us to reduce average wait times to 9 minutes and improve our average processing times by 46% saving us more than $7MM annually.
Operations Project Leader
Multinational Chemical Company

Case Studies

Case Study
How C-Lab Eliminated Lines and Improved Patient Care in the Process
“The staff absolutely loves QLess because you can manage patient visits from a single location.” - PATRICIA CHILDS
Health Care
Case Study
QLess Transforms State DMV by Cutting Queues and Reducing Wait Time for Citizens
QLess has transformed the state DMV by cutting queues and reducing wait times. Citizens now enter a virtual line via mobile or kiosk and are notified by text when it's their turn. This innovative approach has doubled citizen satisfaction, boosted staff productivity, and increased the number of citizens served by 50%.
DMV
Case Study
Urgent Care Clinic Takes the “Wait” Out of Waiting Room
QLess revolutionized the patient experience at a Nevada urgent care by eliminating waiting room waits. Patients join a virtual queue online, arriving just in time for their appointment, boosting satisfaction and clinic efficiency.
Healthcare
Case Study
Shorter Lines, Greater Insights at Broward College‍
Offering virtual lines, reducing stress, improving efficiency, ensuring a consistent experience, and maintaining services during downtimes.
Higher Education

What are you waiting for?

Join other leading organizations trusting QLess to transform their customer operations.
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