Introduction The healthcare sector is the backbone of our society; an industry created around the goal of providing physical and mental care for people in need. The healthcare industry is […]
The customer defines the customer experience, and today’s customers differ from yesterday’s. Let’s take a deep dive into the important customer experience trends that showcase the value virtual queuing systems can provide.
Everyone misses appointments. Maybe you overslept or fell victim to an unexpected nap. Maybe you had the wrong time written down. Maybe you just plain forgot or (especially during […]
Healthcare facilities are under a lot of pressure. An aging population, shortage of healthcare workers, and decreasing hospital capacity are contributing to severe overcrowding and care delivery delays in many […]