Patients hate sitting in waiting rooms. If they’re waiting for an appointment, they’re already anxious about the medical condition that brought them there, and the waiting room compounds their anxiety. They worry about the spread of germs from other sick patients, and they worry about the things they need to get done in their day.
Campus Without Lines: How respecting students’ time improves student retention, satisfaction rates, and resource management
Colleges want their students to graduate – it’s part of their mission. Unfortunately, about a third of all undergraduate students in public and private nonprofit colleges drop out without obtaining a certificate or degree. The cost of attrition for colleges is significant.
The Digital Customer: Eliminate the wait to delight customers, improve productivity, and increase sales
In the last decade, the world of retail has been turned upside down. Instead of walking into a store and browsing, 67% of consumers say they research products online before shopping for them in brick-and-mortar stores.
Join Customer Experience (CX) expert Matt Walles for a tour of QLess and learn how to grow your business and delight your customers! This 30-minute webinar is a product demonstration and feature overview of how QLess works.
Watch our product overview and live demonstration to cope with the growth. Led by our in-house experts Kristen Becker and Angie McCune, we share the features and utilization of these new products.
In this webinar, host Dr. Alex Bäcker shares the 5 best practices to improve government operations, create a great citizen experience, and review technology that will make you a hero – both at your office and with your citizens.
Find out how healthcare organizations are using the QLess software to transform several key aspects of their patient experience, from the waiting process to virtual appointments.
Learn more about what a virtual queue is and how it works in this guide to the high-impact solution that is empowering companies to transform their customer journeys.
Introduction to the Customer Journey with a DMV App Using a DMV app can completely change the typical customer experience. For many people, when their driver’s licenses expire or they […]