Author: jackson bambei
The Clock is Ticking – Airport World
At the onset of the pandemic, as we all waited for vaccines to be the industry, we can see that two of the top target benefits are made available, many […]
Flying Warp Speed Towards a Digital Transformation
Talk of the digital transformation has been abundant among stakeholders of any industry for years if not decades. What, in exact terms, encompasses digital transformations remains vague and varies from […]
Summer Travel Mayhem: How to Manage the Rush
Remember the days of early COVID when we all couldn’t wait to get back to normal? It turns out the old normal is gone, and we’ll all have to embrace […]
Centering the Citizen Experience through Digital Transformations in Government
Originally published in American City & County. .Technology as it intersects with the citizen experience at its best goes unnoticed, and at its worst betrays a failing on the part […]
Lessons from COVID-19 Pandemic and the Smart Facilities of Tomorrow
Originally published in HIT Consultant As much as we all wish it were otherwise, the COVID-19 pandemic continues to claim lives and upset stability around the world. If this worldwide […]
How Retailers can Leverage In-Store Technologies
Originally published in Retail and Restaurant Facility Business. It’s hard to overstate how bad the problem is. According to research from Yelp, nearly 100,000 American businesses shuttered their doors during […]
Smart Healthcare: What We’ve Learned from COVID-19
Originally posted in Healthcare Business Today. As much as we all wish it were, the pandemic is not yet over and continues to threaten the populace. Now more than ever […]
QLess Names James Harvey as CEO, Launches FUTURE CX Initiative to Help Organizations Improve Customer Engagement
SAP and Oracle veteran to expand virtual line management platform to meet changing market demands PASADENA, Calif.–(BUSINESS WIRE)–QLess, an industry-leading provider of digital queue management solutions, today announced that James […]
How agencies can reshape online and in-person services delivery
Originally published in GCN. As the pandemic winds down, it is becoming more likely that not everyone will go back to working or doing business in an in-person environment full-time. […]
Strategizing The Future Of Brick-And-Mortar Retail
Originally published in Independent Retailer by Charlie Meyer It might be the understatement of the century to say that market conditions have not been ideal or kind to many businesses […]