Originally published in Cities Today. The world has changed significantly over the past year. We’ve experienced unimaginable loss and uprooted traditional ways of working. It has also ushered in a […]
Originally published in Business Wire. Qless, a leading provider of digital line management solutions, today announced the expansion of its government services department. To improve the in-person experience, state and […]
How the virtual queue improves safety in a post-COVID world. Vaccination rates are rising, the masks are coming off, and offices everywhere are opening back up to pre-COVID capacity… but […]
For years, government agencies’ customer service process has remained virtually unchanged. To gain access to help, citizens have to wait in lines for hours at offices, wait on hold in […]
Originally published in Personal Fitness Professional. With vaccine rollouts, people everywhere are excited to finally “get back to normal.” But there isn’t really going to be a return to the […]
Originally published in GovLoop. Since the beginning of the pandemic, there has been a massive shift to online versions of previously in-person interactions, with virtual appointments and ubiquitous delivery options […]
Originally published in GCN. The pandemic accelerated digital transformation in virtually every corner of society, from the local pizza shop to the biggest government offices. People are now working, shopping […]
Originally published in eCampusNews. Trusting education While most industries are becoming increasingly digitized, higher education remains noticeably resistant to digital transformation. Although higher education offers some options for virtual learning, […]
Originally published in Retail Info Systems. Big data and artificial intelligence have changed so much about how we do business, not only in terms of our techniques and best practices, […]