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Everyone misses appointments. Maybe you overslept or fell victim to an unexpected nap. Maybe you had the wrong time written down. Maybe you just plain forgot or (especially during […]
Healthcare facilities are under a lot of pressure. An aging population, shortage of healthcare workers, and decreasing hospital capacity are contributing to severe overcrowding and care delivery delays in many […]
When run properly, car dealership businesses can be very profitable. More than 40.8 million used cars were sold in 2018 and new vehicle sales reached $1 trillion in 2019. While […]
Post-COVID higher education trends are moving toward a dramatically different environment that requires many changes. Colleges and universities can’t continue to do things the same way they did before the […]
When it comes to improving the customer experience, execution is everything. It’s one thing to offer a digital queue manager; it’s another thing entirely to provide a platform that solves some of your most pressing business needs while also improving the customer experience.
Citizens have high expectations for government services, whether at the state or municipal level. They’ve been spoiled by the private sector to expect instant answers and digital solutions.
Patients hate sitting in waiting rooms. If they’re waiting for an appointment, they’re already anxious about the medical condition that brought them there, and the waiting room compounds their anxiety. They worry about the spread of germs from other sick patients, and they worry about the things they need to get done in their day.
Campus Without Lines: How respecting students’ time improves student retention, satisfaction rates, and resource management
Colleges want their students to graduate – it’s part of their mission. Unfortunately, about a third of all undergraduate students in public and private nonprofit colleges drop out without obtaining a certificate or degree. The cost of attrition for colleges is significant.
The Digital Customer: Eliminate the wait to delight customers, improve productivity, and increase sales
In the last decade, the world of retail has been turned upside down. Instead of walking into a store and browsing, 67% of consumers say they research products online before shopping for them in brick-and-mortar stores.
Join Customer Experience (CX) expert Matt Walles for a tour of QLess and learn how to grow your business and delight your customers! This 30-minute webinar is a product demonstration and feature overview of how QLess works.
Watch our product overview and live demonstration to cope with the growth. Led by our in-house experts Kristen Becker and Angie McCune, we share the features and utilization of these new products.
In this webinar, host Dr. Alex Bäcker shares the 5 best practices to improve government operations, create a great citizen experience, and review technology that will make you a hero – both at your office and with your citizens.