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Education

How Scheduling Software Can Help Social Distancing on Campus

Scheduling software allows you to replace in-person lines with virtual lines that use mobile devices to keep people up to date on their wait. Originally published in University Business. There

Healthcare

How Healthcare Technology Innovation Benefits Patients

The three healthcare technology innovations that are showing the most promise for widespread adoption in the post-COVID-19 landscape are: Telemedicine and Telemonitoring Mobile Health Services Mobile Healthcare Apps Technology Offers

Retail

Experiential Retail: What is it, and How Can Qless Help?

What is Experiential Retail, and How Can Emerging Technologies be Used Effectively? Experiential Retail Focuses on Engagement Experiential Retail Engages Customers and Exceeds Their Expectations Experiential Retail Prioritizes Events and

Retail

How to Provide a Safe Retail In-Store Experience Post-COVID

Post-COVID Days Are Here. Here’s How to Provide a Safe In-Store Experience for Retail in Four Crucial Steps: Go Digital and Merge the Online and In-Store Experience Support Customer Loyalty

Healthcare

Elevating the Healthcare Patient Experience

Between 3D printing and robotics, the world of healthcare is rapidly changing due to emerging technologies. Unfortunately, these technologies rarely filter down to the customer experience level, nor to individual

Insights

Customer Experience In The Age Of Big Data

We live in an era of unprecedented data, where a consumer’s every action sets off a ripple of digital data. Strings of algorithms interpret this data to create consumer profiles,

Education

How Scheduling Software Can Help Social Distancing on Campus

Scheduling software allows you to replace in-person lines with virtual lines that use mobile devices to keep people up to date on their wait. Originally published in University Business. There

Education

How Technology Can Help Higher Education Transition Post-Pandemic

Originally published in BUILDINGS. With the recent FDA approvals for COVID-19 vaccines, and plans to swiftly distribute the doses, many people are looking positively towards the future, envisioning what life will look like

Education

Upgrade Your Campus Student Management Software

Colleges and universities are often like well-oiled machines. Each facet of campus has its own processes, staff, and software to manage it all. Even though everything is working, that doesn’t

Education

Improve Your Campus Experience With Student Satisfaction Surveys

The definition of insanity is doing something repeatedly and expecting a new result. Sometimes higher education institutions can become dependent on old-fashioned practices, even though they want new results like

Education

Line Management App For Higher Education

Whether it’s the beginning of a semester, a college sports event, a campus rally, or just your everyday lunch rush, higher education institutions draw large lines on a daily basis.

Education

4 Ways to Upgrade Your Student Management Software for Colleges

College campuses face daily management challenges between students, faculty, and other personnel. Specifically, though, management of services for students can be overwhelming. That is where solid student management software for

COVID-19 Solutions

How Virtual Queues Are Transforming Government Services

Originally published in GovLoop. Waiting in line is something we’ve been conditioned to do — from coffee shops to amusement parks and at government offices with ticket numbers in hand. But

Government

How technology can ensure equitable access to the COVID-19 vaccine

Originally published in American City & County. For more than a year, the COVID-19 pandemic has ravaged the United States, leaving millions infected and more than 500,000 dead. There are now

COVID-19 Solutions

Beyond the pandemic: the technology that will remain part of our smart cities

Originally published in SmartCitiesWorld. Throughout the pandemic, technology innovations have been driving health and safety initiatives, helping people connect with each other and aiding researchers in discovering vaccines. Technology has helped

Government

How digital transformation can help local governments to survive budget shortfalls

Originally published in Cities Today. In many parts of the world, most signs of the pandemic are already slowly going away — restaurants, stores, and gyms are re-opening and live

Government

Improve Government Management With Queue Management Software

One of the biggest issues customers face at government agencies is waiting in long lines that move incredibly slow. Both the customer and the agency end up wasting a lot

Government

Local Government Transformation After COVID

Government offices had to adapt rapidly over the past year, as the COVID-19 pandemic unexpectedly ushered in an era of remote access and accessibility along with a sharply rising demand

Retail

Experiential Retail: What is it, and How Can Qless Help?

What is Experiential Retail, and How Can Emerging Technologies be Used Effectively? Experiential Retail Focuses on Engagement Experiential Retail Engages Customers and Exceeds Their Expectations Experiential Retail Prioritizes Events and

Retail

How to Provide a Safe Retail In-Store Experience Post-COVID

Post-COVID Days Are Here. Here’s How to Provide a Safe In-Store Experience for Retail in Four Crucial Steps: Go Digital and Merge the Online and In-Store Experience Support Customer Loyalty

Insights

Customer Experience In The Age Of Big Data

We live in an era of unprecedented data, where a consumer’s every action sets off a ripple of digital data. Strings of algorithms interpret this data to create consumer profiles,

COVID-19 Solutions

The End of Retail as We Know It: Embracing Change After the Pandemic

Originally published in CustomerThink. Rumors of retail’s death have been greatly exaggerated since the advent of the internet, yet brick-and-mortar shopping has survived threat after threat. COVID-19 is an unprecedented worldwide

COVID-19 Solutions

Strategies to Improve the Vaccine Distribution in Rural and Vulnerable Communities

The U.S. is undergoing a massive vaccination strategy to help curb the spread of COVID-19. Unfortunately, it hasn’t been without hiccups. Individuals have been accused of cutting the lines. White

Mobile Check In

It’s Time to Reinvent the In-Store Experience

Originally published in Auto Rental News.  It’s hard to wrap your mind around how much has changed since March 2020, when the first COVID-19 lockdowns started in the United States. At

Healthcare

How Healthcare Technology Innovation Benefits Patients

The three healthcare technology innovations that are showing the most promise for widespread adoption in the post-COVID-19 landscape are: Telemedicine and Telemonitoring Mobile Health Services Mobile Healthcare Apps Technology Offers

Healthcare

Elevating the Healthcare Patient Experience

Between 3D printing and robotics, the world of healthcare is rapidly changing due to emerging technologies. Unfortunately, these technologies rarely filter down to the customer experience level, nor to individual

COVID-19 Solutions

Why technology is the key to accelerating COVID-19 vaccination strategies

Originally published in InsightsCare. Across the globe, governments and healthcare institutes are embarking on an unprecedented challenge: the distribution of billions of COVID-19 vaccines. Over the years, healthcare has become increasingly

COVID-19 Solutions

Leveraging Technology and Data for COVID-19 Vaccine Distribution

Originally published in HIT Consultant. After months of uncertainty, hope is finally on the horizon as three viable COVID-19 vaccine candidates are moving closer towards approvals for public distribution. Getting to this stage

Government

How technology can ensure equitable access to the COVID-19 vaccine

Originally published in American City & County. For more than a year, the COVID-19 pandemic has ravaged the United States, leaving millions infected and more than 500,000 dead. There are now

Healthcare

Increase Patient Satisfaction With Healthcare Experience Surveys

Through the power of digital appointments and patient satisfaction surveys, you can see what patients think of how healthcare operates, and respond to ensure healthcare patient satisfaction. Accordingly, patients will

Logistics

Logistics Systems: 3 Benefits of Queue Management Software

From contractors lining up for certification to idling trucks at seaports, queuing for services is a normal part of business operations in the logistics industry. Long queues and wait times

Logistics

Queue Management System Logistics

Whether you’re a small local delivery company or you ship freight internationally, you need a system for your logistics company that can keep up with the fast pace of the

Government

Queue Management: The Solution to Modernize Ports

With Amazon and online shopping, the world has become increasingly reliant on a globalized supply chain. But when most of us think of overseas shipping and ports, we still envision

Logistics

How Truck Booking Software Increases Efficiency

In the logistics industry, many companies still live in the past, with outdated processes that cost the staff time and the business money. It’s time to move into a new era

Appointment Software

How Communication Can Improve the Customer Experience

How many times have you arrived at a scheduled appointment, only to find out that the person you’re meeting is running behind? You’re forced to wait minutes, maybe hours, for

COVID-19 Solutions

New Logistics Industry Trends to Adapt to a Post-COVID World

The logistics industry is full of essential businesses and workers that need to keep operating during this time of pandemic. Goods need to be manufactured, transported, and delivered to their

COVID-19 Solutions

Next-Generation Events: How Technology Will Pave the Way Post-Covid

Originally Posted in Corporate Event News It’s become increasingly apparent that we, as a society, should level-set our expectations for a post-COVID world. While a vaccine may be available as

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Additional Articles

Healthcare

Healthcare Technology Trends for 2021

Here’s a look at four healthcare technology advances that both providers and patients can look forward to. Predictive Analytics Connected Medical Devices Telehealth Advances Cloud Adoption Healthcare Technology Advances to

Government

How to Reduce Wait Times in Government Offices While Short of Staff

Institute a Virtual Queue Stagger Appointments Delegate Where You Can Government offices often suffer from a shortage of staff to the detriment of the citizens who require their services. It’s

Government

Hallmarks of Excellent Public Service & Government Facilities

Hallmarks of Excellent Public Service & Government Facilities All government facilities have the potential to improve. Certain hallmarks point to successful public service and government agencies. Above all else, they

Government

How to Provide Excellent Service After Reopening Government Offices

  Put Citizens at Ease Change the Way the Office Works Use Appointment Making Software Citizens are excited to see government services operating as usual. Adapting to a new, post-COVID

Government

E-Government Solutions for More Engaged Citizens

Engaged citizens are happy citizens. Whether they want to talk to a state representative, a member of local government, or an employee at the DMV, citizens want to be heard.

Government

How Queue Management Benefits Government Workers

  Government workers have a tough row to hoe sometimes. Between bureaucratic policies and impatient visitors, working at the DMV or city hall can be a thankless job. Queue management

Government

One Way to Maintain Social Distancing: Stop Making People Wait in Line

How the virtual queue improves safety in a post-COVID world. Vaccination rates are rising, the masks are coming off, and offices everywhere are opening back up to pre-COVID capacity… but

Government

What Agencies Need to Consider When Collecting Data

For years, government agencies’ customer service process has remained virtually unchanged. To gain access to help, citizens have to wait in lines for hours at offices, wait on hold in

Retail

Getting Back to "Normal"

Originally published in Personal Fitness Professional. With vaccine rollouts, people everywhere are excited to finally “get back to normal.” But there isn’t really going to be a return to the

Government

Is Your Office Ready for the Post-Covid Crowds?

Originally published in GovLoop.  Since the beginning of the pandemic, there has been a massive shift to online versions of previously in-person interactions, with virtual appointments and ubiquitous delivery options

Government

Four Ways to Offer Government Programs More Efficiently

Government-Funded Programs: Optimize the Citizen Experience One of the biggest challenges facing governments, both large and small, is determining how to offer government programs efficiently and effectively. Whether it’s filing

Education

Essential Elements of the Student Experience in Higher Education

The student experience in higher education is a subject all areas of the college community need to attend to. A positive student experience can mean glowing online reviews, retaining students

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