Articles

Education

How Scheduling Software Can Help Social Distancing on Campus

Scheduling software allows you to replace in-person lines with virtual lines that use mobile devices to keep people up to date on their wait. Originally published in University Business. There

Healthcare

How Healthcare Technology Innovation Benefits Patients

The three healthcare technology innovations that are showing the most promise for widespread adoption in the post-COVID-19 landscape are: Telemedicine and Telemonitoring Mobile Health Services Mobile Healthcare Apps Technology Offers

Retail

Experiential Retail: What is it, and How Can Qless Help?

What is Experiential Retail, and How Can Emerging Technologies be Used Effectively? Experiential Retail Focuses on Engagement Experiential Retail Engages Customers and Exceeds Their Expectations Experiential Retail Prioritizes Events and

Retail

How to Provide a Safe Retail In-Store Experience Post-COVID

Post-COVID Days Are Here. Here’s How to Provide a Safe In-Store Experience for Retail in Four Crucial Steps: Go Digital and Merge the Online and In-Store Experience Support Customer Loyalty

Healthcare

Elevating the Healthcare Patient Experience

Between 3D printing and robotics, the world of healthcare is rapidly changing due to emerging technologies. Unfortunately, these technologies rarely filter down to the customer experience level, nor to individual

Insights

Customer Experience In The Age Of Big Data

We live in an era of unprecedented data, where a consumer’s every action sets off a ripple of digital data. Strings of algorithms interpret this data to create consumer profiles,

COVID-19 Solutions

Why technology is the key to accelerating COVID-19 vaccination strategies

Originally published in InsightsCare. Across the globe, governments and healthcare institutes are embarking on an unprecedented challenge: the distribution of billions of COVID-19 vaccines. Over the years, healthcare has become increasingly

COVID-19 Solutions

The End of Retail as We Know It: Embracing Change After the Pandemic

Originally published in CustomerThink. Rumors of retail’s death have been greatly exaggerated since the advent of the internet, yet brick-and-mortar shopping has survived threat after threat. COVID-19 is an unprecedented worldwide

COVID-19 Solutions

Strategies to Improve the Vaccine Distribution in Rural and Vulnerable Communities

The U.S. is undergoing a massive vaccination strategy to help curb the spread of COVID-19. Unfortunately, it hasn’t been without hiccups. Individuals have been accused of cutting the lines. White

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