This article was originally published in BornDigital. Need to Know Office Depot first deployed QLess, a remote mobile interactive queueing platform, to 600 stores in September 2019 to gather more […]
Once thought of as the financial institution for your parents, or even your grandparents, credit unions have remained relatively overlooked for a long time. They’ve been slow to implement technology […]
Not all states and cities have fully legalized recreational marijuana, but those that have draw crowds from near and far away. Even the dispensaries that only sell medical marijuana pull […]
As a customer yourself, have you ever walked into a store, seen dozens of people waiting in a queue, and immediately walked right back out? Even the sight of a […]
Queue management systems are new technologies that revolutionize the way customers wait in line and schedule appointments. For the last century, the “take-a-number” system has been the only upgrade to standing […]
Businesses are in an increasingly competitive market where even the slightest edge can result in growth and success. Alternatively, lacking that edge can leave your business trailing behind and scrambling […]
Find out how a queuing system is empowering enterprises across industries to cut long physical queues out of the customer experience.
Find out how a customer journey platform can be an important differentiator in the customer experience, and learn the crucial defining aspects of a positive and negative customer journey.
Many businesses have busy seasons. Owners and employees can dread the overwhelming volume, customer agitation with lines and wait times, and stress that comes along with it. From flu season […]
The quality of customer service can deeply impact profits and company reputation. But good customer service is more than just a smile and a friendly tone. The process of serving […]