QLESS CUSTOMER FEEDBACK
Less lines. More learning from customers.
Customer feedback is more likely immediately after service delivery.
Send a pulse survey via automated text message after each customer visit to gain insight into their experience.
Adjust workflows on the fly.
Use customer experience insights to pinpoint what works well and what doesn’t. Pinpoint areas within your operations that require attention.
Let happy customers do the talking for you.
Curate positive feedback from pulse surveys, testimonials and satisfaction scores. Re-use for marketing, lead generation and reputation enhancement.