Improve Your Student Experience with Online Learning

Even before the COVID-19 pandemic forced colleges to move courses online, most institutions of higher learning offered some form of distance learning. But providing high-quality, meaningful instruction online entails much more than watching pre-recorded videos and emailing with an instructor.

Colleges that develop a plan to enhance their on-campus and online student experience are more likely to have supportive and inclusive learning environments. Whether you’re evaluating the student experience with online learning or the traditional in-person classroom, getting feedback about what is working well and what is falling short is essential. How a college chooses to cultivate its student experience will be unique to the institution’s culture, but some suggestions apply to all schools:

1. Virtual and Traditional Classrooms
2. Online Academic Support
3. Working Remotely
4. Telehealth
5. Socializing at a Distance

Integrating Your Student Experience with Qless

Qless is a queue management and feedback system that helps improve your college’s student experience with online learning by collecting valuable data about your students’ perceptions. Qless seamlessly integrates into your college’s website and is accessed by students from their laptop, smartphone, or via SMS text messaging.

There are five steps for cultivating an outstanding student experience through queue management software.

1. Virtual and Traditional Classrooms

The best way to achieve high student satisfaction scores is through providing a quality education that provides the knowledge needed to succeed in the workplace. Whether a course is in-person or online, be sure the delivery method is tailored to the environment. Offer live lectures with pre-recorded options, time for discussion, plus online discussion boards, and a digital syllabus, so students know what’s expected.

2. Online Academic Support

Almost every student will need some form of academic assistance during their college years. Offering in-person and virtual advising and tutoring can be a help. Students can easily schedule an appointment at a time that fits their schedule.

3. Working Remotely Is a Career Skill

In the last year, students had to learn how to work remotely. As restrictions on in-person classes ease, colleges will be well served to continue offering services to help students learn how to work and learn remotely — and how to translate those skills into their career search.


4. Support for Telehealth

Students need health services, regardless of where they take classes. Colleges that offer secure telehealth sessions for physical health, counseling, and disability services help improve access to these vital services. Students simply set up a virtual appointment at a time that fits their schedule.

5. Socializing at a Distance

For students who can’t come to campus, providing ways to live stream events (athletic games, music, and theater performances) and connect students via platforms such as Zoom can be a great way to boost student engagement.

Ready to Turbo-Charge Your Student Experience with Online Learning?

Qless can help your students access the services they need and provide you with valuable data about their experiences. If you’re looking for successful ways to improve your classroom experience while managing COVID-19 challenges, contact Qless today for a product demo. You’ll be surprised by how easy it is to enhance the student experience while delivering the services they need.