Using Data Provided from Student Experience Survey Questions

The actions that colleges need to take to bolster student satisfaction and career outcomes are not secretive or mysterious. In fact, students are often the first (and best) source for suggestions on how to improve their campus experience.

Student success is attributed to more than economic status or background. The United States has numerous public colleges with large numbers of commuter and first-generation college students with high 6-year graduation rates. Colleges that commit to developing and administering student experience surveys do a better job at creating an inclusive and supportive learning environment. The student experience survey questions offer ways to obtain feedback about various areas of a student’s campus experience. Student experience surveys can focus on admissions, health services, student activities, sports, and career and academic assistance. What a college decides to include in its student experience surveys will be unique to the institution and its student life culture. Suggestions include:

1. Onboarding of New Students

2. The First-Year Experience

3. Data-Informed Advising

4. Life Planning

Integrating Your Student Experience Surveys with Qless

Qless is a queue management and appointment scheduling system that can administer student experience survey questions and help your institution collect valuable data about your students’ perceptions. Qless integrates into a college’s website and can be accessed via a laptop, smartphone app, or SMS text messaging.

There are four steps for incorporating queue management into your student experience survey questions:

1. Enhance Your Onboarding Process

You only get one chance to make a good first impression, so the first day of a student’s college experience needs to be a positive and memorable one. Collecting feedback from students about what introductions and activities were meaningful can help make day #1 a great one for all students.

A college student reading a book2. Create a Robust First-Year Experience

Having a supportive community throughout the first year of college is essential for building close relationships with teachers, advisors, and classmates. Encouraging all students to make use of academic services and fostering social activities can help students thrive.

3. Data-Informed Proactive Advising

Using data to identify when students are falling behind with coursework or missing appointments with faculty and advisors is crucial to retention. Identifying the problem can help find a solution.

4. Life Planning

Most students come to college wanting to have a successful career and a good life, but they don’t always know how to achieve those goals. Meeting students where they are in terms of their skills and knowledge can help them develop the strategies they need to address life’s challenges. Whether it’s financial assistance, career guidance, wellness coaching, or independent living skills, colleges can successfully launch a student into the adult world.

A student sits with her teacher at a computer

Ready to Launch Your Campus’s Student Experience Survey?

Qless seamlessly integrates with your college’s website platform and can provide meaningful data about student satisfaction and expectations. If you’re looking for successful ways to improve your campus experience while observing COVID-19 precautions, contact Qless today for a product demo. You’ll be delighted to learn how queue management software with built-in feedback mechanisms can benefit your students.