RETAIL

Removing lines from the customer experience.

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Join From Anywhere

Customers join a line or schedule an appointment from wherever they are via mobile device, website, QLess app, onsite kiosk, or API — eliminating the need to wait in line for service.

Alerts & Communication

Customers are sent automated alerts to let them know their place in line, estimated wait time, and when to arrive for their appointment -- allowing them to wait where they want -- in their home, at the office, or at a coffee shop.

Streamline Services

Customers are served upon arrival and are able to return to their day with minimal disruption -- keeping them happy and improving their experience.

Improve Operations

With greater visibility, no lines and happier customers, employees are more efficient and productive -- creating smarter, more effective operations.

Reduce walkways up to

75%

Increase revenue up to

50%

Improve customer satisfaction rates up to

100%

QLess for Retail


Watch this short video to learn how QLess is eliminating lines, streamlining processes, and improving the customer experience

For retail establishments, we improve customer experiences across operations and locations.

We’ve helped a wide range of retail businesses eliminate lines and achieve more streamlined operations.

Store Managment
Harness data and analytics with our queue management system.

Customer Service
Let customers wait online not in line with a smart virtual queue.

Buyer Safety
Improve business flow and avoid congested locations with online appointment scheduling.

Administration
Customers can keep shopping with an appointment booking app that holds their place in line.

Customer Retention
Make customers happy with a queuing system that prioritizes customer journey management.

Retail Sales Management
Break down important data like sales and service types with queue management software.

"Finally our customers were free to wait where they want – they no longer have to stand in a long line."


Jared Sloane | Operations Director | Shoot Smart Indoor Range & Training Center

Empower your customers to wait wherever they want with QLess.