Removing lines from the customer experience.
Join From Anywhere
Customers join a line or schedule an appointment from wherever they are via mobile device, website, QLess app, onsite kiosk, or API — eliminating the need to wait in line for service.
Alerts & Communication
Customers are sent automated alerts to let them know their place in line, estimated wait time, and when to arrive for their appointment -- allowing them to wait where they want -- in their home, at the office, or at a coffee shop.
Customers are served upon arrival and are able to return to their day with minimal disruption -- keeping them happy and improving their experience.
With greater visibility, no lines and happier customers, employees are more efficient and productive -- creating smarter, more effective operations.
Reduce walkways up to
Increase revenue up to
Improve customer satisfaction rates up to
QLess for Retail
Watch this short video to learn how QLess is eliminating lines, streamlining processes, and improving the customer experience
For retail establishments, we improve customer experiences across operations and locations.We’ve helped a wide range of retail businesses eliminate lines and achieve more streamlined operations.
Harness data and analytics with our queue management system.
Let customers wait online not in line with a smart virtual queue.
Improve business flow and avoid congested locations with online appointment scheduling.
Customers can keep shopping with an appointment booking app that holds their place in line.
Make customers happy with a queuing system that prioritizes customer journey management.
Retail Sales Management
Break down important data like sales and service types with queue management software.