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The Service Paradox: How 9% of Customers Eat Up 50% Capacity

We analyzed 11M+ transactions and found out just a few customers take up 50% of service time. Join us to learn more and get solutions!

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Recorded: December 11, 2024
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Learn about customer engagement, service intelligence, and queue management from the customers and experts using and building QLESS

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How bold thinking led to a 270% increase in Students Served at FSW

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Recorded: Wed, June 12th at 10:00am - 10:45am PST

Download to learn how FSW utilizes Callback Queueing to dramatically improve the student experience.

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