Your customers can enter a virtual queue from cell phones, touch screen kiosks, or the Web. Your employees can add customers to a virtual line from the Queue Manager.
Your customers can roam freely while they wait.
QLess sends customers an SMS or calls them when it is their turn to be served.
Provides a real-time animated, graphical view
of your virtual queues.
A simple series of touch-screens for customers to enter into your virtual queues.
Allow your customers to wait for services however and wherever they choose by holding their spot in line with a mobile phone. This decreases your customers’ perceived wait time, and can be a great customer-service differentiator.
I think the system is brilliant. They should put it in other stores because it saves you a lot of time and allows you to use your time more efficiently.”
This application is fantastic. We have jumped a decade forward in customer experience“
Senior Manager, Business Intelligence Center at Texas Department of Public Safety
Your product is amazing and about as innovative as it gets. So simple, yet so effective in creating customer satisfaction. Brilliant!”
Director of OIT Web & Portal Services, Valencia Community College
in hundreds of cities in five continents.