Queue Management Systems for DMV Lines

Keep Your People Moving Forward

Overflowing demand, long wait times, and the struggle to keep both customers and staff satisfied. Join over 300 DMVs redefining customer service excellence and operational efficiency.

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Redefining Expectations for both Citizens and Staff

Elevate the Customer Experience

Enable customers to remotely sign up for services, granting them the freedom to move while waiting. Don't worry, our AI will manage customer communications in real-time, even informing them when they should arrive.

Load Balance Customer Demand

Direct customers to the location(s) that can provide the fastest service. Our AI powered maps provide your customers with a real-time view of wait and drive times across all of your locations, allowing them to find the location that best fits their time and travel needs.

Solve Problems Faster

Deliver real-time insight into service bottlenecks and prolonged wait times, facilitating quick interventions that reduce stress and logjams - keeping both you and your customers "in the know".

Understand the Story

Track and compare trends over time across locations, services and employees, allowing you to spot inefficiencies quickly. Our real-time analytics provide out of the box insights to help you understand operational efficiency, people productivity and customer satisfaction.

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Discover the Secret to Happier Visitors and a Motivated Workforce

64%

Reduction in Customer Wait Times

Get your customers in, out, and back on the road.

47%

Reduce No Shows

Keep your operations engine running smoothly with significant no show reduction.

22%

Increase in Service Delivery

Get more done at the same level of staffing through a more efficient service model.

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DMV

Trusted by DMV's just like yours.

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We've Said Goodbye to Lines

The lines have stopped! The QLESS system is fast-working and our citizens absolutely love it.
Manager
Kansas Department of Motor Vehicles
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Case Studies

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What are you waiting for?

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The Wait is Over

Join other leading organizations trusting QLESS to transform how they deliver for their customers.
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