Your customers can enter the line from their cell phones, touch screen kiosks, or the Web. Or, your employees can add them to the line from the Queue Manager.
Your customers can roam freely while they wait.
QLess sends them an SMS or calls shortly before their turn arrives.
Provides a real-time animated, graphical view of your virtual queues.
A Simple series of touch-screens for customers to enter into your virtual queues.
Allow your customers to wait for your services however and wherever they choose by holding their spot in queue with their mobile phone. This decreases your customers’ perceived wait time, and can be a great customer-service differentiator.
I think the system is brilliant. They should put it in other stores because it saves you a lot of time and allows you to use your time more efficiently.
This is a historic day for DPS, the citizens for Texas and the residents of Central Texas…The new [QLess] technology at the mega centers will also allow our customers to reserve a spot in line without stepping foot in the office.
Texas Public Safety Commission Chair Cynthia Leon
QLess? It’s quick, it’s convenient. Quick and easy tool. Quick to navigate through. It’s very easy for me. I don’t have any complaints.
Chloe Crims – Merritts, Receptionist, Mesa Community College
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