"The Qless approach has improved the experience for students, but it’s also improved the experience for staff members at the advising office. We’ve found efficiencies and ways to become more effective in our offices."

Texas A&M University

Improved Experience For Students And Staff

Increased Workflow Efficiencies

Enabled Safer, Socially-Distanced Interactions

Queue Management

Seamlessly manage customer flow.

Appointment Scheduling

Improve workload visibility & increase productivity.

Business Intelligence

Monitor your workflows in real-time.

Eliminate lines. Create safe experiences.

Empower your customers to join a line from anywhere:

Shorten on-site wait times up to 97%

Reduce walkaways up to 75%

Enhance customer communication and engagement

Manage your workload more effectively

Integrate your scheduled appointments with walk-ins:

Allow customers to book an appointment for a future day and time

Integrate scheduled appointments with walk-ins

Reduce no-shows by 20% or more

MONDAY

TUESDAY

WEDNESDAY

Joe S.
Virtual Appointment
Summon
Reschedule

Aurora R.
Virtual Appointment
Summon
Reschedule

Sonoma L.
In-Person Appointment
Summon
Reschedule

Open
In Person Appointment
Schedule Now

Open
In Person Appointment
Schedule Now

Open
In Person Appointment
Schedule Now

Open
In Person Appointment
Schedule Now

Open
In Person Appointment
Schedule Now

Open
In Person Appointment
Schedule Now

Marissa J. Virtual Appointment Start Now

Realize smarter operations

Gain a deep understanding of your customer and business workflows:

Monitor customer engagement and business workflows in real-time

Instantly understand workload constraints and workflow bottlenecks

Boost staff productivity and operational efficiency by up to 90%

Forecast Wait

4.7

Waiting

8

Serving Now

6

Served Today

106

No Show

4.3%

Actual Wait

1.4m

min

72.0m

median

239.0m

max

Transaction Time

4.6m

min

5.8m

median

180.8m

max

10%
30%
90%
70%

With over 1,000 locations worldwide using Qless, you can trust we've managed workflows just like yours.

Discover Your Qless

My organization is in education, has 1 to 5 locations with 6 to 25 lines, and serves walk-ins and appointments.

"Using Qless to deliver the customer experience survey dramatically improved the survey response rate. We now gather meaningful responses and data that we can use to identify procedural enhancements while improving customer service."


Doug Willis | Dean of Student Development | Collin College

Empower your customers to wait wherever they want with Qless.