Removing lines from the citizen experience.


Join From Anywhere

Citizens join a line or schedule an appointment from wherever they are via mobile device, website, QLess app, onsite kiosk, or API — eliminating the need to wait in line for service.

Alerts & Communication

Citizens are sent automated alerts to let them know their place in line, estimated wait time, and when to arrive for their appointment -- allowing them to wait where they want -- in their home, at the office, or at a coffee shop.

Streamline Services

Citizens are served upon arrival and are able to return to their day with minimal disruption -- keeping them happy and improving their experience.

Improve Operations

With greater visibility, no lines and happier citizens, employees are more efficient and productive -- creating smarter, more effective operations.

Reduce the number of people waiting in line by up to


Elevate staff productivity by up to


Improve customer satisfaction by up to


QLess for Government

Watch this short video to learn how QLess is eliminating lines, streamlining processes, and improving the citizen experience.

"QLess has helped address a frustrating situation resulting in happier customers and staff. The queuing platform has made it possible for thousands of people to avoid waiting in line each year."

Maria Petersen | Manager of Police Administration | Minneapolis-Saint Paul International Airport

Empower your customers to wait wherever they want with QLess.