Like any locale issuing a large volume of high-security clearances, the airport badge office can become a congested and crowded place. Between providing a wide array of services, including fingerprinting, security systems management, and drivers training, the office should also aspire to a high degree of professionalism and customer service.
Now, wait time can become a thing of the past as your personnel can elect to book appointments in advance with our cutting-edge online booking system. See how QLESS can elevate your customer service to a whole new level. Take a look at some of the ways our booking system has completely overhauled the airport badge office at even the most hectic and largest airports across the globe.
The "Virtual Queue"
By the time you enter a busy airport and find parking, you've already wasted valuable time you could be spending on other important tasks. QLESS customers have options when it comes to managing lines, and the majority of those options eliminate the need for waiting around in crowded rooms. Here are some of the ways QLESS makes it easy to reserve an appointment:
Stay in the Loop
Customers agree: one of the most frustrating things about lining up is not knowing when the end is in sight. QLESS eliminates the unknown, as your personnel enters the virtual queue, text updates keep them "in the know" as their turn approaches.
From an airport badge office's perspective, the ability to know when your appointment is coming up eliminates the stress and foot tapping when something goes amiss.
Staff Productivity
Technology alleviating long line-ups and grumpy personnel increases productivity. See how staff morale improves as QLESS introduces innovative technology to help serve customers more effectively.
Help make waits a thing of the past as you introduce QLESS to your airport badge office, and help eliminate wait times for your staff and customers.
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