Streamline the customer experience. Drive business growth and efficiency.
Allow customers to join from anywhere.
Empower customers to ‘get in line’ from wherever they are via text-to-join, mobile app, website, onsite kiosk, or API.
Machine learning algorithms process several data points to provide accurate forecasted wait times for each customer.
Seamlessly manage customer flow.
Eliminate waiting from your customer experience.
Combine personalization, automation, and flexibility to allow your customers to wait when, where and how they want.
Which line would you like to join?
1 - Student services
2 - Financial aid
3 - Registrar
Please tell us your first and last name.
Hi Aurora. There are 3 people ahead of you and your estimated wait time is 8 minutes. We’ll let you know when you reach the front of the line!
Manage customer expectations with timely updates on estimated wait times and their place in line.
Bi-directional communication capabilities allow customers to notify your staff if they need more time or have left the line.
Operate with intelligence.
Gain real-time visibility into your customer engagement workflows.
Improve resource management and maximize every customer interaction.
8 / 10