The Virtual Waiting Room: Increase Patient Satisfaction and Boost Operational Efficiencies

Patients hate sitting in waiting rooms.If they’re waiting for an appointment, they’re already anxious about the medical condition that brought them there, and the waiting room compounds their anxiety. They worry about the spread of germs from other sick patients, and they worry about the things they need to get done in their day.The longer they wait, the more likely they are to leave before their turn and write blistering reviews on social media. Both actions hurt business.Each patient that walks out the door is a loss of at least $200, much more than that if they have recurring medical issues. Nearly 84% of patients use online reviews to evaluate medical practitioners, and they put so much value in the reviews that negative ones can make them choose an out-of-network provider with better ratings.Discover how to: