LABS + CLINICS
A patient queue management system that removes lines from the health care experience.
Join From Anywhere
Through our hospital queue system, patients join a line or schedule an appointment from wherever they are via mobile device, website, QLess app, onsite kiosk, or API — eliminating the need to wait.
Alerts & Communication
Patients are sent automated alerts to let them know their place in line, estimated wait time, and when to arrive for their appointment -- allowing them to wait where they want -- in their home, at the office, or at a coffee shop.
Streamline Services
Patients are served upon arrival and are able to return to their day with minimal disruption -- keeping them safe, happy and improving their experience with our efficient hospital queue system.
Improve Operations
With greater visibility, no lines and happier patients, employees are more efficient and productive -- creating smarter, more effective operations.
35%
Reduced number of
patients waiting
90%
Improved operational
efficiencies
100%
Increased patient
satisfaction
QLess manages the patient journey.
We create safer experiences at healthcare organizations.
Labs
Improve the patient care journey with bi-directional communication.
Clinics
Reduce wait times with our patient queue management system.
Surgical Centers
Check-in patients with our virtual queue app.
Blood Banks
Streamline primary care, test appointments, and follow-ups.
Happier people across thousands of locations.
For labs and clinics, we provide a patient queue management system that prioritizes safety and efficiency.
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Empower Your Patients
- 500,000 customers served per week
- 26,000,000 customers served per year
- 10,000,000 customers join lines remotely per year
- 2,500,000 customer appointments per year
- 2,600,000 SMS text surveys delivered per year
- 7 average text interactions per visitor
- 600,000 no-shows turned into later shows
- 90% reduction in on-site wait times
Elevating the Healthcare Patient Experience
Medical appointment scheduling software puts patients at ease.
Patient Flow: Benefits of Optimizing Patient Movement
An optimized movement process improves patient experience, enhances staff satisfaction, and helps facilities reduce costs.
13 Ways to Satisfy Your Patients While They Wait
Waiting line management creates a more pleasant patient experience.
Urgent Care Clinic Takes the “Wait” Out of Waiting Room
Waiting room solutions can be fast, easy, and effective.
End Physical Lines For Patients
How a hospital queue system can deliver better patient experiences.