QLESS BI-DIRECTIONAL COMMUNICATION
Interactive communication. Better experiences.
Lily, it’s time for your appointment! Please make your way to Room 403B.
Which line would you like to join?
1 - License or Tag Renewal
2 - Road Test
3 - Written Test
Please tell us your first and last name.
Hi Dan. There are 2 people ahead of you and your estimated wait time is 4 minutes. We’ll let you know when you reach the front of the line!
Communicate with customers on their preferred platform: text, email, or mobile app.
Offering choice to your customers elevates their experience and reduces the risk of overlooked communications and missed appointments.
Timely status updates keep customers informed as they approach the front of the line.
Customers can view status updates, request more time, or cancel their appointment. Open, bi-directional communication for both employees and customers promotes cooperation and reduces frustration.
Personalization is key to delivering exceptional customer experiences.
Deliver targeted communication and promotions that are tailored to your audience with custom messaging and information.