Removing lines from the guest experience.
Join From Anywhere
Casino guests join a line or schedule an appointment from wherever they are via mobile device, website, QLess app, onsite kiosk, or API — eliminating the need to wait in line for service.
Alerts & Communication
Casino guests are sent automated alerts to let them know their place in line, estimated wait time, and when to arrive for their appointment -- allowing them to wait where they want -- in their hotel, at the pool, or at a coffee shop.
Casino guests are served upon arrival and are able to return to their day with minimal disruption -- keeping them happy and improving their experience.
Detailed analytics provide insight into guest behavior and service metrics to identify areas where customer service and efficiency could be improved.
Reduce the number of people waiting in line by up to
Elevate staff productivity by up to
Improve customer satisfaction by up to
QLess for Casinos
Watch this short video to learn how QLess is eliminating lines, streamlining processes, and improving the customer experience.