BUSINESS INTELLIGENCE

Harness data and analytics for smarter operations.

Reporting > Monitor

Forecast Wait

7.6

Waiting

5

Serving Now

6

Served Today

120

No Show

5.7%

Actual Wait

2.5m

min

74.2m

median

241.7m

max

Transaction Time

8.0m

min

7.9m

median

182.1m

max

10%
30%
90%
70%

Monitor your workflows in real-time.

Understand customer engagement and business workflows in real-time.

Re-balance resources to meet changes in customer needs and demands.

Break down your data into meaningful segments.

Find the micro-trends in your operations.

Break down data by: locations, queues, appointments, service types, reason for visit, employee, day of week, time of day, and more.

Forecast Wait
5m

Waiting
0

Serving Now
4

Served Today
37

No-Show %
6.2%

FlexAppointments
3

TRANSACTION TIME

min
1.2m

median
3m

max
6m

ACTUAL WAIT

min
4m

median
7.7m

max
11m

The transaction time is above the normal threshold!

Meaningful insights at a glance.

Instantly understand workload constraints and workflow bottlenecks.

Accelerate resource rebalancing, adjust processes and target new training as needed.

We're here to help.

Explore common questions or feel free to reach out to us.

Absolutely not. All you need is a web browser on an internet-connected device, and you’re ready to go. This can be a computer, laptop, tablet, or even a smartphone. We have also teamed up with several providers to supply any hardware that you may need, such as monitors and kiosks.

 

Whether you’re interested in QLess as a DMV app, a school scheduling system for your college campus, a patient scheduling system for your medical practice, or waiting room solutions for your business, we will work with you based on your needs.

Empower your customers to wait wherever they want with QLess.