BUSINESS INTELLIGENCE
Harness data and analytics for smarter operations.
Reporting > Monitor
Forecast Wait
7.6
Waiting
5
Serving Now
6
Served Today
120
No Show
5.7%
Actual Wait
2.5m
min
74.2m
median
241.7m
max
Transaction Time
8.0m
min
7.9m
median
182.1m
max
Monitor your workflows in real-time.
Understand customer engagement and business workflows in real-time.
Re-balance resources to meet changes in customer needs and demands.Break down your data into meaningful segments.
Find the micro-trends in your operations.
Break down data by: locations, queues, appointments, service types, reason for visit, employee, day of week, time of day, and more.
Forecast Wait
5m
Waiting
0
Serving Now
4
Served Today
37
No-Show %
6.2%
FlexAppointments
3
TRANSACTION TIME
min
1.2m
median
3m
max
6m
ACTUAL WAIT
min
4m
median
7.7m
max
11m
The transaction time is above the normal threshold!
