Waiting Room Solutions
for Modern Digital Queuing
Your waiting room can be a positive customer experience with the right technology.
Get them in the Waiting Room before they even get there.
With our powerful mobile app and remote join functionality, the waiting room never has to wait for arrival.
Smart Queue Management begins the process early with customers to ensure that they have a great experience. For healthcare, government and other organizations with waiting rooms, there are now smarter digital solutions to streamline every aspect of the process.
Empower customers to ‘get in line’ from wherever they are via text-to-join, mobile app, website, onsite kiosk, or API.
- Reduce the need for in-person waits and give your customers the mobility they desire with virtual queues.
- Combine personalization, automation, and flexibility to allow your customers to wait when, where and how they want.
Stay in communication with customers while they wait.
Even while customers spend time in your waiting room, the Qless waiting room solution allows you to interact for services, marketing or support.
A consistent dialog with customers helps serve a wide range of purposes that can improve customer experiences. Qless can automate messaging or provide simple interfaces to allow for real-time communications with customers.
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Use the waiting room as a marketing opportunity with a captive audience.
- Waiting rooms become a two-way platform to gather information and streamline intake.
- Maintain the conversation as customers move beyond the waiting room, complete services, and head home.
The right waiting room solutions will ease the burden of staff.
3 Key Benefits of Waiting Room Solutions for Healthcare
For medical practices, hospitals, and health systems it is key to improve the patient experience both for providers and well as healthcare customers. A universal component of the patient experience is a waiting room. digital queuing and virtual waiting room solutions can significantly improve the patient experience.
1. Infection Control can be improved with Virtual Waiting Rooms
One of the biggest issues that healthcare organizations face especially in the wake of Covid-19 is the spread of disease by patients who congregate in the same space.
With either virtual waiting room solutions or mobile queue management, healthcare organizations can avoid packing patients that can spread infections by distributing where people wait and moving people through the process faster.
4 Reasons Governments Must Implement Virtual Waiting Room Solutions
For medical practices, hospitals, and health systems it is key to improve the patient experience both for providers and well as healthcare customers.
1. Infection Control can be improved with Virtual Waiting Rooms
One of the biggest issues that healthcare organizations face especially in the wake of Covid-19 is the spread of disease by patients who congregate in the same space.
With either virtual waiting rooms or mobile queue management, healthcare organizations can avoid packing patients that can spread infections by distributing where people wait and moving people through the process faster.
The Virtual Waiting Room Journey
When planning your customer, patient or citizen journey, new digital solutions allow you to reinvent the waiting room.
