OUR BLOG

Stay in the know.

Explore our export insights.

Healthcare

Seven Ways to Improve Patient Satisfaction

Medical practitioners are always looking for ways to improve patient satisfaction, especially given 96% of patients say that disappointing service is their main complaint. As a result, healthcare providers are

Healthcare

Eight Benefits of Patient Management Software

Healthcare providers looking to improve patient satisfaction should explore the benefits of patient management software.  While providers’ first priority is always taking care of patients, routine tasks like scheduling, billing,

Appointment Scheduling

Why Qless is One of The Best Medical Appointment Scheduling Software Programs

Qless is one of the best medical appointment scheduling software programs mainly because of its ease of use for both patients and health practices. Qless offers several features to help

Healthcare

Technological Innovations in Hospital Appointment Scheduling Software

Digital innovation has now made its way to hospital appointment scheduling software. Hospitals lose money each time a patient cancels, reschedules, or doesn’t show up to an appointment. Each missed

Healthcare

7 Advantages of a Queue Management System for Clinics

Two of the biggest challenges for healthcare clinics are treating patients and managing their wait times. Clinics without a proper queue management system often have significant wait times, leading to

Government

Virtual Line Technology for Government Retention Management Systems

Outdated technologies and processes create bottlenecks and other problems for government retention systems. These inefficiencies frustrate both employees and taxpayers, leading to a poor working environment and negative citizen experience. 

Education

Protecting Data Privacy in Higher Education

Personal data protection has been in the news lately. Apple’s most recent iOS updates and the marketing campaign around them are all about protecting data privacy from the ecosystem of

Education

Essential Elements of the Student Experience in Higher Education

The student experience in higher education is a subject all areas of the college community need to attend to. A positive student experience can mean glowing online reviews, retaining students

Education

Higher Education Issues That Colleges and Universities Face in 2021

Higher Education Issues in the United States Higher education in the United States is approaching a period of change. Student needs are evolving with the recent shifts in technology, job

Education

Student Recruitment Strategies to Beat out Your Competitors

Ways College Admission Teams Can Enhance Student Recruitment Plans Whether you’re leading an admissions team at a large public university or a small, private college, student recruitment keeps the doors

Education

The Student Journey 101

College students aren’t often thought of as consumers or customers, but there are strong similarities between prospective college students and potential buyers. Both the student journey and the customer journey

Appointment Scheduling

Statistics that Show How Appointment Scheduling Benefits Higher Education

Higher Education Statistics You Need to Know The COVID-19 pandemic has permanently altered how colleges interact with prospective students, current students, and parents. Higher education statistics show that while students

Government

Virtual Line Technology for Government Retention Management Systems

Outdated technologies and processes create bottlenecks and other problems for government retention systems. These inefficiencies frustrate both employees and taxpayers, leading to a poor working environment and negative citizen experience. 

Government

Digital Maturity in Government Offices

New Deloitte Study Explores Digital Maturity in Government Offices There’s no denying that innovative technology and digital transformation are the main factors shaping our future. But exactly what does that

Government

The Essential Elements for a Smart City

Originally published in Cities Today. The world has changed significantly over the past year. We’ve experienced unimaginable loss and uprooted traditional ways of working. It has also ushered in a

Government

City and State Governments Turn to Qless to Manage Lines, Reduce Wait Times, and Support Social-Distancing Initiatives

Originally published in Business Wire. Qless, a leading provider of digital line management solutions, today announced the expansion of its government services department. To improve the in-person experience, state and

Government

Three Ways to Reduce Wait Time in Any Government Office

Government offices are synonymous with long wait times. There are numerous cities where DMV wait times stretch past an hour on average, for example. The reason for these intimidating wait

Government

How to Reduce Wait Times in Government Offices While Short of Staff

Institute a Virtual Queue Stagger Appointments Delegate Where You Can Government offices often suffer from a shortage of staff to the detriment of the citizens who require their services. It’s

Retail

Getting Back to "Normal"

Originally published in Personal Fitness Professional. With vaccine rollouts, people everywhere are excited to finally “get back to normal.” But there isn’t really going to be a return to the

Retail

Streamlining the Consumer Experience with Automation

Originally published in Retail Info Systems. Big data and artificial intelligence have changed so much about how we do business, not only in terms of our techniques and best practices,

Retail

Retail Trends You Can't Afford to Miss in 2021

Following the top retail trends of 2021 is essential for your business to continue to flourish. The latest trends are geared toward pleasing the customer. Retail technology trends are especially

Retail

Retail Trends for 2021: Keeping Brick-and-Mortar Retailers Alive

The death of brick-and-mortar retailers has been predicted for years, and the pandemic has seemingly only exacerbated the demise. According to a recent survey, 25 percent of consumers are shopping

Retail

Use Retail Line Management to Implement a Curbside Pickup Solution

Recently, a friend of mine was discussing the many benefits of the new curbside pickup trend that has been implemented by retailers, grocery stores, and even restaurants. Throughout the pandemic,

Healthcare

Seven Ways to Improve Patient Satisfaction

Medical practitioners are always looking for ways to improve patient satisfaction, especially given 96% of patients say that disappointing service is their main complaint. As a result, healthcare providers are

Healthcare

Eight Benefits of Patient Management Software

Healthcare providers looking to improve patient satisfaction should explore the benefits of patient management software.  While providers’ first priority is always taking care of patients, routine tasks like scheduling, billing,

Appointment Scheduling

Why Qless is One of The Best Medical Appointment Scheduling Software Programs

Qless is one of the best medical appointment scheduling software programs mainly because of its ease of use for both patients and health practices. Qless offers several features to help

Healthcare

Technological Innovations in Hospital Appointment Scheduling Software

Digital innovation has now made its way to hospital appointment scheduling software. Hospitals lose money each time a patient cancels, reschedules, or doesn’t show up to an appointment. Each missed

Healthcare

7 Advantages of a Queue Management System for Clinics

Two of the biggest challenges for healthcare clinics are treating patients and managing their wait times. Clinics without a proper queue management system often have significant wait times, leading to

Healthcare

How to Improve Your Healthcare Technology Management

Healthcare Technology Systems: Improvement and Enhancement Steps  Select and Manage Healthcare Technologies and Devices Ensure All Devices and Technologies Provide a High-Performance Standard Help Staff with Technical Assistance and Technology

Logistics

Logistics Systems: 3 Benefits of Queue Management Software

From contractors lining up for certification to idling trucks at seaports, queuing for services is a normal part of business operations in the logistics industry. Long queues and wait times

Logistics

Queue Management System Logistics

Whether you’re a small local delivery company or you ship freight internationally, you need a system for your logistics company that can keep up with the fast pace of the

Government

Queue Management: The Solution to Modernize Ports

With Amazon and online shopping, the world has become increasingly reliant on a globalized supply chain. But when most of us think of overseas shipping and ports, we still envision

Logistics

How Truck Booking Software Increases Efficiency

In the logistics industry, many companies still live in the past, with outdated processes that cost the staff time and the business money. It’s time to move into a new era

Appointment Software

How Communication Can Improve the Customer Experience

How many times have you arrived at a scheduled appointment, only to find out that the person you’re meeting is running behind? You’re forced to wait minutes, maybe hours, for

COVID-19 Solutions

New Logistics Industry Trends to Adapt to a Post-COVID World

The logistics industry is full of essential businesses and workers that need to keep operating during this time of pandemic. Goods need to be manufactured, transported, and delivered to their

COVID-19 Solutions

Next-Generation Events: How Technology Will Pave the Way Post-Covid

Originally Posted in Corporate Event News It’s become increasingly apparent that we, as a society, should level-set our expectations for a post-COVID world. While a vaccine may be available as

QLESS IN YOUR INBOX

Get insights and tips.

SEARCH OUR RESOURCES

Find exactly what you need.

EXPLORE EVEN MORE

Go deeper into our expertise.

Additional Articles

Government

City and State Governments Turn to Qless to Manage Lines, Reduce Wait Times, and Support Social-Distancing Initiatives

Originally published in Business Wire. Qless, a leading provider of digital line management solutions, today announced the expansion of its government services department. To improve the in-person experience, state and

Government

Three Ways to Reduce Wait Time in Any Government Office

Government offices are synonymous with long wait times. There are numerous cities where DMV wait times stretch past an hour on average, for example. The reason for these intimidating wait

Healthcare

How to Improve Your Healthcare Technology Management

Healthcare Technology Systems: Improvement and Enhancement Steps  Select and Manage Healthcare Technologies and Devices Ensure All Devices and Technologies Provide a High-Performance Standard Help Staff with Technical Assistance and Technology

Healthcare

Healthcare Technology Trends for 2021

Here’s a look at four healthcare technology advances that both providers and patients can look forward to. Predictive Analytics Connected Medical Devices Telehealth Advances Cloud Adoption Healthcare Technology Advances to

Government

How to Reduce Wait Times in Government Offices While Short of Staff

Institute a Virtual Queue Stagger Appointments Delegate Where You Can Government offices often suffer from a shortage of staff to the detriment of the citizens who require their services. It’s

Government

Hallmarks of Excellent Public Service & Government Facilities

Hallmarks of Excellent Public Service & Government Facilities All government facilities have the potential to improve. Certain hallmarks point to successful public service and government agencies. Above all else, they

Government

How to Provide Excellent Service After Reopening Government Offices

  Put Citizens at Ease Change the Way the Office Works Use Appointment Making Software Citizens are excited to see government services operating as usual. Adapting to a new, post-COVID

Government

E-Government Solutions for More Engaged Citizens

Engaged citizens are happy citizens. Whether they want to talk to a state representative, a member of local government, or an employee at the DMV, citizens want to be heard.

Government

How Queue Management Benefits Government Workers

  Government workers have a tough row to hoe sometimes. Between bureaucratic policies and impatient visitors, working at the DMV or city hall can be a thankless job. Queue management

Government

One Way to Maintain Social Distancing: Stop Making People Wait in Line

How the virtual queue improves safety in a post-COVID world. Vaccination rates are rising, the masks are coming off, and offices everywhere are opening back up to pre-COVID capacity… but

Government

What Agencies Need to Consider When Collecting Data

For years, government agencies’ customer service process has remained virtually unchanged. To gain access to help, citizens have to wait in lines for hours at offices, wait on hold in

Retail

Getting Back to "Normal"

Originally published in Personal Fitness Professional. With vaccine rollouts, people everywhere are excited to finally “get back to normal.” But there isn’t really going to be a return to the

12345...9

Empower your customers to wait wherever they want with Qless.