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Find out what some of the biggest changes 2022 has brought to the online appointment scheduling industry in this breakdown of the year’s biggest trends.
Learn more about how waitlist software is helping higher education institutions cut down on missed appointments and improve the student experience through student management technology.
Find out how online appointment scheduling at the DMV is transforming the employee and customer experience and creating more efficient government offices.
Find out how businesses around the world are using SMS queue systems to create seamless customer interactions and appeal to the mobile consumer.
Introduction The healthcare sector is the backbone of our society; an industry created around the goal of providing physical and mental care for people in need. The healthcare industry is […]
The customer defines the customer experience, and today’s customers differ from yesterday’s. Let’s take a deep dive into the important customer experience trends that showcase the value virtual queuing systems can provide.
At the onset of the pandemic, as we all waited for vaccines to be the industry, we can see that two of the top target benefits are made available, many […]
Talk of the digital transformation has been abundant among stakeholders of any industry for years if not decades. What, in exact terms, encompasses digital transformations remains vague and varies from […]
Remember the days of early COVID when we all couldn’t wait to get back to normal? It turns out the old normal is gone, and we’ll all have to embrace […]
Originally published in American City & County. .Technology as it intersects with the citizen experience at its best goes unnoticed, and at its worst betrays a failing on the part […]
Visiting a doctor isn’t supposed to be fun. People make appointments at medical offices to receive help or a check-up, they don’t expect to have the best time. However, many […]
Originally published in HIT Consultant As much as we all wish it were otherwise, the COVID-19 pandemic continues to claim lives and upset stability around the world. If this worldwide […]