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How Retailers can Leverage In-Store Technologies

Originally published in Retail and Restaurant Facility Business.  It’s hard to overstate how bad the problem is. According to research from Yelp, nearly 100,000 American businesses shuttered their doors during […]

Smart Healthcare: What We’ve Learned from COVID-19

Originally posted in Healthcare Business Today. As much as we all wish it were, the pandemic is not yet over and continues to threaten the populace. Now more than ever […]

QLess Names James Harvey as CEO, Launches FUTURE CX Initiative to Help Organizations Improve Customer Engagement

SAP and Oracle veteran to expand virtual line management platform to meet changing market demands PASADENA, Calif.–(BUSINESS WIRE)–QLess, an industry-leading provider of digital queue management solutions, today announced that James […]

Brick-and-Mortar’s Future Lies in Extending the Online Shopping Experience

For anyone with a finger on the pulse of the retail industry, they will have noticed long ago that we have entered the age of e-commerce, and it is clear […]

How agencies can reshape online and in-person services delivery

Originally published in GCN.   As the pandemic winds down, it is becoming more likely that not everyone will go back to working or doing business in an in-person environment […]

Strategizing The Future Of Brick-And-Mortar Retail

Originally published in Independent Retailer by Charlie Meyer It might be the understatement of the century to say that market conditions have not been ideal or kind to many businesses […]

Boosting Shopper Safety and Confidence in the Retail Environment

In a new era of shopping, where so much is technology driven, QLess and the waiting line management system can spur incredible growth. Let’s look at how this useful platform can help businesses boost shopper safety and build confidence in the retail environment.

7 Benefits of Using an Online Queue Management System

Consider a scenario where you visit an office for essential services. You get into the waiting room, and it’s packed… some of the people waiting don’t even have a place […]

The Advantages of Using Online Scheduling Software for Government Offices

Online scheduling software is creating a buzz in the government sector, and it’s not hard to see why. For a long time, government offices have been associated with long queues […]

Five Tips to Reduce Customer Complaints

Table of Contents: Eliminate Lines and Long Waits Enable 2-Way Communications Don’t Make Promises You Can’t Keep Provide Outstanding Customer Services Ask For Feedback and Suggestions Most businesses want to […]

Ways to Reduce Queue Waiting Time in Service Operations Management

Discover one of the best ways to reduce queue waiting times that service operations managers across industries are utilizing: queue management software.

How to Reduce Restaurant Wait Times for Customer Convenience

Restaurant wait times are challenging for both the restaurant and hungry diners waiting to eat. Yet, many restaurants are unable or unwilling to reduce wait times. Large lines can detract […]

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