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Restaurants are busy, crowded places. Most customers enjoy dining out at restaurants but they are often fed up with long waiting times even when they have a reservation. Sometimes, customers […]
Everyone has likely experienced a line that feels neverending. No matter what the situation is, the longer you wait, the more anxious, bored, frustrated, and dissatisfied you become. The average […]
The QLess queue management system can help a business in so many ways, from alleviating long lines and wait times, to auto scheduling appointments, marketing promotions, boosting staff productivity, and delivering important analytics. […]
Bank queues can be long and slow moving, especially on paydays when people come to cash their hard earned paychecks. While long lines means business is good, they can cause […]
For many businesses, scheduling appointments is a large part of the staff’s duties. Businesses like healthcare offices, dental offices, veterinarian offices, colleges, universities, government offices, and others are constantly making new appointments, […]
Introduction The customer journey is meant to be smooth and friction-free. In an ideal world, customers will enter your store or office, acquire the needed product or service, pay, and […]
If you own a successful restaurant, there is no doubt you have had experience with long lines of hungry patrons on busy weekend nights. While you love to see so many […]
Christmas is just around the corner and retail brick-and-mortar businesses everywhere are preparing. In fact, many stores start decorating and stocking Christmas-themed items the day after Halloween. And, if you haven’t planned […]
Introduction Waiting in line can be such a hassle. Standing in a slow-moving queue with a bunch of strangers in some doctor’s office, DMV building, or retail store is a […]
Why should government offices care about customer retention management? As a public service institution, governments often consider it the responsibility of the citizen to complete certain government-related tasks. Getting a new license, […]
Government offices exist in large part to deliver services to tax-paying citizens. Unfortunately, a high volume of customers, a staff of overworked employees, and systems built on outdated technology all […]
In a technologically-advanced world, all industries are fighting to modernize their systems and keep up with a tech-savvy population. Government offices are no different. While long lines and face-to-face interactions […]