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The typical image of your local government office includes looks of frustration, disgruntled employees and long line ups. In a perfect world, every citizen is helped in a timely fashion […]
Managing the long office line up causes frustration and stress for government office employees and taxpayers alike. With wait times being unpredictable and ever-changing, it’s hard to know how many […]
As of 2021, citizen satisfaction with federal government services had hit a record low. The American Customer Satisfaction Index shows that the federal government as a whole has a customer […]
Two men walk by a agovernment building Any business that requires appointments can use a queue line system, but government offices stand to benefit a substantial amount when they implement […]
A government offices and an old-style American flag Waiting in line is a necessary evil that occurs at most businesses, but people find it particularly frustrating at government agencies. That’s […]
Students listen to a lecture in a big university lecture hall Higher education institutions must schedule courses for the upcoming semester in a way that is easy to understand and […]
Long lines and large crowds of students at the registrar’s office, library, counseling office, retail points, and other service points can be a drag on your students’ experience, as well […]
Introduction Universities and colleges face a tall task when ensuring that each of their students is satisfied with their academic experience. Higher education requires an incredible amount of organization and […]
Technology is becoming a huge part of managing higher education institutions. With student queues an ever-increasing challenge for colleges and universities, we’re seeing more institutions embracing key technologies like automated […]
Introduction to Virtual Queueing in Higher Education Higher education is a critical period of development in students’ lives. It is a time where students grow into young adults capable of […]
Students wait in a line The education sector faces increasing pressure when it comes to improving the learning experience and ensuring that students are satisfied. While a lot is being […]
A student heads to school. An endless lineup at the student services office is an age-old rite of passage on college campuses everywhere. From the front counter and all the […]