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Tis the Time to Stand in Line?: Putting the cheer back in holiday errands

Everyone loves the holidays, right? Well, maybe not when there’s still shopping to do and errands to run at the last minute. A relaxing holiday season can quickly devolve into…

Education

7 Benefits of Using an Online Queue Management System

Consider a scenario where you visit an office for essential services. You get into the waiting room, and it’s packed… some of the people waiting don’t even have a place…

Government

The Advantages of Using Online Appointment Scheduling Software for Government Offices

Online appointment scheduling software is creating a buzz in the government sector, and it’s not hard to see why. For a long time, government offices have been associated with long…

Education

How Scheduling Software Can Help Social Distancing on Campus

Scheduling software allows you to replace in-person lines with virtual lines that use mobile devices to keep people up to date on their wait. Originally published in University Business. There…

Healthcare

How Healthcare Technology Innovation Benefits Patients

The three healthcare technology innovations that are showing the most promise for widespread adoption in the post-COVID-19 landscape are: Telemedicine and Telemonitoring Mobile Health Services Mobile Healthcare Apps Technology Offers…

Retail

Experiential Retail: What is it, and How Can QLess Help?

What is Experiential Retail, and How Can Emerging Technologies be Used Effectively? Experiential Retail Focuses on Engagement Experiential Retail Engages Customers and Exceeds Their Expectations Experiential Retail Prioritizes Events and…

Education

7 Benefits of Using an Online Queue Management System

Consider a scenario where you visit an office for essential services. You get into the waiting room, and it’s packed… some of the people waiting don’t even have a place…

Education

How Scheduling Software Can Help Social Distancing on Campus

Scheduling software allows you to replace in-person lines with virtual lines that use mobile devices to keep people up to date on their wait. Originally published in University Business. There…

Education

How Technology Can Help Higher Education Transition Post-Pandemic

Originally published in BUILDINGS. With the recent FDA approvals for COVID-19 vaccines, and plans to swiftly distribute the doses, many people are looking positively towards the future, envisioning what life will look like…

Education

Upgrade Your Campus Student Management Software

Colleges and universities are often like well-oiled machines. Each facet of campus has its own processes, staff, and software to manage it all. Even though everything is working, that doesn’t…

Education

Improve Your Campus Experience With Student Satisfaction Surveys

The definition of insanity is doing something repeatedly and expecting a new result. Sometimes higher education institutions can become dependent on old-fashioned practices, even though they want new results like…

Education

Line Management App For Higher Education

Whether it’s the beginning of a semester, a college sports event, a campus rally, or just your everyday lunch rush, higher education institutions draw large lines on a daily basis.…

Education

7 Benefits of Using an Online Queue Management System

Consider a scenario where you visit an office for essential services. You get into the waiting room, and it’s packed… some of the people waiting don’t even have a place…

Government

The Advantages of Using Online Appointment Scheduling Software for Government Offices

Online appointment scheduling software is creating a buzz in the government sector, and it’s not hard to see why. For a long time, government offices have been associated with long…

COVID-19 Solutions

How Virtual Queues Are Transforming Government Services

Originally published in GovLoop. Waiting in line is something we’ve been conditioned to do — from coffee shops to amusement parks and at government offices with ticket numbers in hand. But…

Government

How technology can ensure equitable access to the COVID-19 vaccine

Originally published in American City & County. For more than a year, the COVID-19 pandemic has ravaged the United States, leaving millions infected and more than 500,000 dead. There are now…

COVID-19 Solutions

Beyond the pandemic: the technology that will remain part of our smart cities

Originally published in SmartCitiesWorld. Throughout the pandemic, technology innovations have been driving health and safety initiatives, helping people connect with each other and aiding researchers in discovering vaccines. Technology has helped…

Government

How digital transformation can help local governments to survive budget shortfalls

Originally published in Cities Today. In many parts of the world, most signs of the pandemic are already slowly going away — restaurants, stores, and gyms are re-opening and live…

Education

7 Benefits of Using an Online Queue Management System

Consider a scenario where you visit an office for essential services. You get into the waiting room, and it’s packed… some of the people waiting don’t even have a place…

Retail

Experiential Retail: What is it, and How Can QLess Help?

What is Experiential Retail, and How Can Emerging Technologies be Used Effectively? Experiential Retail Focuses on Engagement Experiential Retail Engages Customers and Exceeds Their Expectations Experiential Retail Prioritizes Events and…

Retail

How to Provide a Safe Retail In-Store Experience Post-COVID

Post-COVID Days Are Here. Here’s How to Provide a Safe In-Store Experience for Retail in Four Crucial Steps: Go Digital and Merge the Online and In-Store Experience Support Customer Loyalty…

Business

How to Increase Productivity in the Workplace with QLess

Here’s How to Increase Productivity in the Workplace in Four Simple Steps: Incorporate Flexible Appointment Scheduling Eliminate Waiting Room Crowds Analyze Employee Productivity Use Customer Feedback to Your Advantage Wondering…

Insights

Customer Experience In The Age Of Big Data

We live in an era of unprecedented data, where a consumer’s every action sets off a ripple of digital data. Strings of algorithms interpret this data to create consumer profiles,…

COVID-19 Solutions

The End of Retail as We Know It: Embracing Change After the Pandemic

Originally published in CustomerThink. Rumors of retail’s death have been greatly exaggerated since the advent of the internet, yet brick-and-mortar shopping has survived threat after threat. COVID-19 is an unprecedented worldwide…

Education

7 Benefits of Using an Online Queue Management System

Consider a scenario where you visit an office for essential services. You get into the waiting room, and it’s packed… some of the people waiting don’t even have a place…

Healthcare

How Healthcare Technology Innovation Benefits Patients

The three healthcare technology innovations that are showing the most promise for widespread adoption in the post-COVID-19 landscape are: Telemedicine and Telemonitoring Mobile Health Services Mobile Healthcare Apps Technology Offers…

Healthcare

Elevating the Healthcare Patient Experience

Between 3D printing and robotics, the world of healthcare is rapidly changing due to emerging technologies. Unfortunately, these technologies rarely filter down to the customer experience level, nor to individual…

COVID-19 Solutions

Why technology is the key to accelerating COVID-19 vaccination strategies

Originally published in InsightsCare. Across the globe, governments and healthcare institutes are embarking on an unprecedented challenge: the distribution of billions of COVID-19 vaccines. Over the years, healthcare has become increasingly…

COVID-19 Solutions

Leveraging Technology and Data for COVID-19 Vaccine Distribution

Originally published in HIT Consultant. After months of uncertainty, hope is finally on the horizon as three viable COVID-19 vaccine candidates are moving closer towards approvals for public distribution. Getting to this stage…

Government

How technology can ensure equitable access to the COVID-19 vaccine

Originally published in American City & County. For more than a year, the COVID-19 pandemic has ravaged the United States, leaving millions infected and more than 500,000 dead. There are now…

Education

7 Benefits of Using an Online Queue Management System

Consider a scenario where you visit an office for essential services. You get into the waiting room, and it’s packed… some of the people waiting don’t even have a place…

Logistics

Logistics Systems: 3 Benefits of Queue Management Software

From contractors lining up for certification to idling trucks at seaports, queuing for services is a normal part of business operations in the logistics industry. Long queues and wait times…

Government

Queue Management System Logistics

Whether you’re a small local delivery company or you ship freight internationally, you need a system for your logistics company that can keep up with the fast pace of the…

Government

Queue Management: The Solution to Modernize Ports

With Amazon and online shopping, the world has become increasingly reliant on a globalized supply chain. But when most of us think of overseas shipping and ports, we still envision…

Logistics

How Truck Booking Software Increases Efficiency

In the logistics industry, many companies still live in the past, with outdated processes that cost the staff time and the business money. It’s time to move into a new era…

Appointment Software

How Communication Can Improve the Customer Experience

How many times have you arrived at a scheduled appointment, only to find out that the person you’re meeting is running behind? You’re forced to wait minutes, maybe hours, for…

COVID-19 Solutions

Next-Generation Events: How Technology Will Pave the Way Post-Covid

Originally Posted in Corporate Event News It’s become increasingly apparent that we, as a society, should level-set our expectations for a post-COVID world. While a vaccine may be available as…

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Additional Articles

Customer Experience

Make it Easy And Fun For Your Customers to Wait in Line

Go to any place where people have to wait, speak to the managers, and you’ll hear that the biggest complaint is the wait time for customers in line.  It doesn’t…

Customer Experience

In The Queue: How Long Lines Undermine Customer Satisfaction

Keeping your customers waiting in the queue can anger and scare them away, leading to poor customer satisfaction. Often, the uncertainty of how long they will be waiting fuels customers’…

Healthcare

Seven Ways to Improve Patient Satisfaction

Medical practitioners are always looking for ways to improve patient satisfaction, especially given 96% of patients say that disappointing service is their main complaint. As a result, healthcare providers are…

Healthcare

Eight Benefits of Patient Management Software

Healthcare providers looking to improve patient satisfaction should explore the benefits of patient management software.  While providers’ first priority is always taking care of patients, routine tasks like scheduling, billing,…

Appointment Scheduling

Why QLess is One of The Best Medical Appointment Scheduling Software Programs

QLess is one of the best medical appointment scheduling software programs mainly because of its ease of use for both patients and health practices. QLess offers several features to help…

Healthcare

Technological Innovations in Hospital Appointment Scheduling Software

Digital innovation has now made its way to hospital appointment scheduling software. Hospitals lose money each time a patient cancels, reschedules, or doesn’t show up to an appointment. Each missed…

Healthcare

7 Advantages of a Queue Management System for Clinics

Two of the biggest challenges for healthcare clinics are treating patients and managing their wait times. Clinics without a proper queue management system often have significant wait times, leading to…

Queue Management

What Makes QLess an Easy Queue Management System?

Many features make QLess an easy queue management system. From creating a better customer experience to increased workflow, reduced walkaways, lower costs, and access to critical data and analytics, QLess…

DMV

Eight Reasons to Ditch Your DMV Number System

The traditional DMV number system often results in long wait times, unsatisfied customers, and overworked DMV employees. The national average wait time in line at the DMV is said to…

DMV

How do Online Queues Work For DMVs?

Chances are, if you go to a DMV, you will encounter a traditional queue system where you take a number and wait. This out-of-date system leads to long lines, crowded…

Government

Virtual Line Technology for Government Retention Management Systems

Outdated technologies and processes create bottlenecks and other problems for government retention systems. These inefficiencies frustrate both employees and taxpayers, leading to a poor working environment and negative citizen experience. …

Government

Digital Maturity in Government Offices

New Deloitte Study Explores Digital Maturity in Government Offices There’s no denying that innovative technology and digital transformation are the main factors shaping our future. But exactly what does that…

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