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Patients hate sitting in waiting rooms. If they’re waiting for an appointment, they’re already anxious about the medical condition that brought them there, and the waiting room compounds their anxiety. They worry about the spread of germs from other sick patients, and they worry about the things they need to get done in their day.
Campus Without Lines: How respecting students’ time improves student retention, satisfaction rates, and resource management
Colleges want their students to graduate – it’s part of their mission. Unfortunately, about a third of all undergraduate students in public and private nonprofit colleges drop out without obtaining a certificate or degree. The cost of attrition for colleges is significant.
The Digital Customer: Eliminate the wait to delight customers, improve productivity, and increase sales
In the last decade, the world of retail has been turned upside down. Instead of walking into a store and browsing, 67% of consumers say they research products online before shopping for them in brick-and-mortar stores.
Join Customer Experience (CX) expert Matt Walles for a tour of QLess and learn how to grow your business and delight your customers! This 30-minute webinar is a product demonstration and feature overview of how QLess works.
Watch our product overview and live demonstration to cope with the growth. Led by our in-house experts Kristen Becker and Angie McCune, we share the features and utilization of these new products.
In this webinar, host Dr. Alex Bäcker shares the 5 best practices to improve government operations, create a great citizen experience, and review technology that will make you a hero – both at your office and with your citizens.
Whether you’re a family doctor’s office or a complex hospital, the essential elements of the patient journey are the same. Mapping this journey is easier than ever with QLess appointment […]
Waiting in line is a drag. Whether it’s a long wait at the DMV, a theme park, the doctor’s office, or smaller wait times at restaurants and retail businesses, we […]
Introduction For many people, when their driver licenses expire or they need to register their vehicle, it is a cause of stress and concern. That is because to get the […]
Many businesses have turned to new technologies to modernize the appointment scheduling process. New animal shelter software makes it easy for staff and customers to book and manage appointments to […]
The death of brick-and-mortar retailers has been predicted for years, and the pandemic has seemingly only exacerbated the demise. According to a recent survey, 25 percent of consumers are shopping […]