Find exactly what you need.
Go deeper into our expertise.
Get insights and tips.
Learn more about what a virtual queue is and how it works in this guide to the high-impact solution that is empowering companies to transform their customer journeys.
Introduction to the Customer Journey with a DMV App Using a DMV app can completely change the typical customer experience. For many people, when their driver’s licenses expire or they […]
Many businesses have turned to new technologies to modernize the appointment scheduling process. New animal shelter software makes it easy for staff and customers to book and manage appointments to […]
The death of brick-and-mortar retailers has been predicted for years, and the pandemic has seemingly only exacerbated the demise. According to a recent survey, 25 percent of consumers are shopping […]
Like it or not, the global COVID pandemic has changed the way we conduct business in ways that will probably last far into the future. People have become far more […]
Recently, a friend of mine was discussing the many benefits of the new curbside pickup trend that has been implemented by retailers, grocery stores, and even restaurants. Throughout the pandemic, […]
Winter is upon us, and people are looking for ways to enjoy the season without being shut in by COVID-19. Ski resorts, like most other businesses, will likely take a […]
Originally published in Healthcare Business and Technology The interest in the public health branch of government has dramatically increased in light of the COVID-19 pandemic. With public health officials helping governments […]
In an era of fierce competition in the financial industry, service quality and customer experience are among the most important factors that can make or break your enterprise. Small financial […]
The archaic method of using call centers and obsolete data management systems to schedule appointments burdens your employees, frustrates customers, and causes productivity and revenue loss for your organization. The […]
America’s aging population will place a heavy strain on the country’s healthcare resources. By 2030, Americans aged 65 and older will comprise 20% of the nation’s population. Hospitals and other […]