Experiential Retail: What is it, and How Can Qless Help?

What is Experiential Retail, and How Can Emerging Technologies be Used Effectively? Experiential Retail Focuses on Engagement Experiential Retail Engages Customers and Exceeds Their Expectations Experiential Retail Prioritizes Events and


How to Provide a Safe Retail In-Store Experience Post-COVID

Post-COVID Days Are Here. Here’s How to Provide a Safe In-Store Experience for Retail in Four Crucial Steps: Go Digital and Merge the Online and In-Store Experience Support Customer Loyalty


Customer Experience In The Age Of Big Data

We live in an era of unprecedented data, where a consumer’s every action sets off a ripple of digital data. Strings of algorithms interpret this data to create consumer profiles,

COVID-19 Solutions

The End of Retail as We Know It: Embracing Change After the Pandemic

Originally published in CustomerThink. Rumors of retail’s death have been greatly exaggerated since the advent of the internet, yet brick-and-mortar shopping has survived threat after threat. COVID-19 is an unprecedented worldwide

COVID-19 Solutions

Strategies to Improve the Vaccine Distribution in Rural and Vulnerable Communities

The U.S. is undergoing a massive vaccination strategy to help curb the spread of COVID-19. Unfortunately, it hasn’t been without hiccups. Individuals have been accused of cutting the lines. White