wo women wearing face masks looking at a tablet

The three healthcare technology innovations that are showing the most promise for widespread adoption in the post-COVID-19 landscape are:

  1. Telemedicine and Telemonitoring
  2. Mobile Health Services
  3. Mobile Healthcare Apps

Technology Offers Value to Patient-Centered Healthcare

Medical practices of all specializations are embracing healthcare technology innovation as a way to deliver patient-centered healthcare that is convenient, accessible, and effective. Advances in communication technology now make it easy to connect healthcare professionals to one another, allowing for more efficient and coordinated care for their patients, resulting in improved health outcomes. 

QLess Provides Patient-Centered Healthcare Technology

QLess provides a queue management platform that supports healthcare practices by virtually scheduling telehealth and in-person appointments. QLess quickly integrates into a practice’s website and connects to patients via a mobile app. QLess is ideal for healthcare clinics as its virtual queue allows patients to see expected wait times and receive a notification when their time is approaching. As a result, this technology increases patient satisfaction and allows medical professionals to schedule their time better.

Here are three ways healthcare technology innovation is changing how doctors and patients interact and how virtual scheduling can be incorporated.

1. Telemedicine and Telemonitoring

Telemedicine (also referred to as telehealth) involves video consultations that take place through a desktop, laptop, or mobile device, and telemonitoring devices that track and transmit healthcare data from one location to another. The use of telemedicine and telemonitoring systems means fewer in-person appointments and an improved ability to monitor patients’ well-being outside of the office.  

Other benefits of this form of patient-centered healthcare technology include:

  • Reduced levels of COVID-19 transmission
  • Increased ability for patients to keep regularly scheduled appointments

a person having a healthcare telemedicine appointment on a laptop

2. Mobile Health Services

Mobile health refers to any service that can be conducted via a mobile device. This includes accessing patient data, reviewing medical histories, and authorizing prescriptions. Improved communication technologies allow front-office staff to send text message reminders for upcoming appointments, and reduce postage costs and staff time making phone calls. 

Other benefits include:

  • Nearly eliminating patient wait times
  • Improved communications

two hands holding a box of pills and a glass of water next to a phone

3. Mobile Healthcare Apps

Mobile apps are a relatively new healthcare technology innovation, and they provide enhanced flexibility to doctors, patients, and office staff. They are also an inexpensive way to deliver patient-centered healthcare. Mobile apps can serve nearly any need, from health awareness to communication to patient surveys.

Other benefits include:

  • Helping patients persist in their health goals
  • Improved business intelligence
  • Improved front-office efficiency

man using mobile health app

Queue Management: A Healthcare Technology Innovation Doctors and Patients Love

QLess helps healthcare practices of all kinds improve their processes for scheduling appointments and communicating information more efficiently. Queue management significantly reduces the rate of no-shows and canceled appointments and allows the healthcare staff to interact with more patients throughout their scheduled shift. If you have been searching for a solution to optimize your front-office practices, contact QLess for a product demo today.