WEBINARS & PODCASTS
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Gaining a Competitive Advantage in the On-Demand Economy
There is an undeniable shift in the world. Today’s “on-demand” economy has fundamentally changed the way we conduct business. In this new era of competitive advantage, customer satisfaction is set by high expectations and the desire for instant gratification.
Improve the Patient Experience & Increase Loyalty
There is an undeniable shift in healthcare. Today’s “on-demand” economy has fundamentally changed the way we deliver patient care. In this new era of competitive advantage, patient satisfaction is set by high expectations. When expectations are not met, retention rates decline.
5 Ways To Deliver A 5-Star Customer Experience
In this webinar, host Dr. Alex Bäcker shares the 5 best practices to improve retail operations, providing insights to deliver a 5-star customer experience and taking a close look at technology that will make you a hero – both at your business and with customers.
Transform Your Healthcare Office
Guest expert Mark Behl, CEO of Renown Medical Group, shares best practices and advice on the latest advancements in healthcare technology to manage patient flow, increase revenue, and boost satisfaction.
Improve Campus Operations & Student Retention
Institutions are under pressure to maximize student retention and improve the student experience while being resource constrained – leading to high attrition rates and dissatisfied students.
5 Best Practices for Efficient Government Offices
In this webinar, host Dr. Alex Bäcker shares the 5 best practices to improve government operations, create a great citizen experience, and review technology that will make you a hero – both at your office and with your citizens.